Forgetfulness is the number one reason for missed appointments. In today’s modern life where multi-tasking is a norm, it seems there are an infinite number of activities to carry out in a day. As an owner of a business that earns money on repeat customer business, it’s very frustrating to lose revenue opportunity and have no customers turning up for pre-registered events because of NO reminder messages.
A simple text message is the answer.
Businesses like utilities companies, insurance and health care service providers, financial institutions etc. and institutions like education centres, health clinics, personal care salons use SMS reminder features as provided by Business Karma SMS Web Application to reduce losses from missed appointments.
Increase Customer Engagement and Reduce Revenue Loss
Every missed appointment is a missed opportunity to increase revenue and event success. Ensure greater turn around by sending timely SMS reminders.
In India SMS are the cheapest channel to send reminder texts to your customers in comparison to other channels of communication.
As per reports, on an average 70% of the people open up a new text message within 5 minutes and over 90% within 30 minutes.
Sending and Scheduling SMS in our web application and mobile supported web pages is easy and fast. Option to upload excel file and create groups.
All scheduled SMS delivered as per pre-define date and time. You also have an option to change timing or delete the scheduled messages.
To send automated SMS, there are plenty of API integrations options available. Our APIs can be integrated with any web & mobile application.
Here are few easy ways to collect opt-in i.e., customers consent to send them text notification
Add the following text before the 'Submit" button on your website inquiry forms, "I am giving permission to (your company name) to connect me via SMS, Call, and Email.
Prepare an offline form that describes your services and clearly states the terms and conditions about privacy and use of customers data.
Email marketing software like for e.g., SendInBlue and others allow to insert a small form to get an updated information from the users. For instance, a form suggesting, how do you want us to send important notifications to you – SMS, Email, Call?
Get ahead of your competition, use SMS text messaging and reminder automations to cut down on failure to arrive costs.